Map to Your Customers’ Sales Expectation

What do your customers expect from sellers? Wouldn’t it be great to easily answer this question! This infographic includes powerful statistics and insight into the minds of customers.

According to McKinsey, the top customer request is to speed up interactions with sellers. This was mentioned two times more often than price. What’s more, according to TOPO, 60 percent of companies lack a well-designed sales process.

Great news! Dynamics 365 Sales Professional helps your sellers stay engaged with customers and provides virtual collaboration via Teams.

View: Map to Your Customers’ Sales Expectation

Learn with Visual Studio Remote Office Hours

Remote Office Hours is a new live broadcast directly from the Microsoft Visual Studio team. It’s about everything Visual Studio, with rare insights into the inner workings of features, processes, and the people that make it all happen. The style is conversational, light, and casual—a show by developers for developers. Read on to learn more here:

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A company crazy about chocolate, serious about people, uses Microsoft Teams to build personal relationships

Dutch startup Tony’s Chocolonely grew out of a journalist’s exposé of child slave labor in the cocoa industry and his dream of making the chocolate trade slavery-free. The Amsterdam-based company grew quickly, but its original collaboration apps didn’t support its international expansion or its work-life balance ideals. Teams enables Tony’s Chocolonely workers to communicate on a personal level with their colleagues in Europe, America, and Africa. Adding telephony capabilities makes it even more powerful, with everything available in one single interface.

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Engage employees, improve productivity, and build team cohesion

After so much turmoil and change, employees all want different things. Companies need to support a successful back-to-hybrid-office life—a situation that is here to stay. The capabilities for positive hybrid meetings is possible with modern Microsoft tooling like Teams, Endpoint Manager, and devices like Surface Hub. Immersive and custom engagements that highlight leading guidance and innovation help remote and on-site deployment assistance prepare teams for hybrid work—meeting the needs of employees and increasing productivity and satisfaction no matter where they work.

Sign up to stay connected—we’ll help you better connect and create new experiences throughout your organization with Hybrid Meetings.

View: Engage employees, improve productivity, and build team cohesion

Azure App Service

Microsoft Azure App Service is a fully managed platform for building, deploying, and scaling your web apps. Work with .NET, .NET Core, Node.js, Java, Python, and PHP—in containers or running on Windows or Linux. Subscribe to stay connected so we can help you build your app services on Azure—all while meeting rigorous, enterprise-grade performance, security, and compliance requirements.

View: Azure App Service

Northrop & Johnson boosts sales and marketing efforts with Dynamics 365


Marketing technology is not something that has been widely adopted in the luxury yacht industry. Yet, targeting this niche demographic requires precision and little room for mistake.

Watch as Northrop & Johnson, a luxury yacht company, implemented Dynamics 365 Sales Pro and achieved a 70% increase on their charter sales. Dynamics 365 gave them a real competitive advantage, providing them with a window into the customer the entire way through the sales cycle.

Use this testimonial video to demonstrate to your customers how one company easily implemented Sales Pro and was able to strengthen customer relationships, predict buying behaviors, and be much more precise in their marketing activities.

Cincinnati Children’s makes tough times easier

Cincinnati Children’s Hospital Medical Center is well known for excellent care and its commitment to the well-being of the families it serves. To reduce strain for parents and make their lives easier, the hospital created the Caren mobile app using Microsoft Azure and Azure services. Parents turn to Caren for help navigating the hospital, getting answers to their questions, and entertaining their children. Using the app lets parents focus more on their families and less on stressful details.

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Digital transformation and the customer experience

Seamless communication, creativity, and immediacy are key factors in the digital transformation of the customer experience. As customers face pandemic-induced circumstances driving accelerated digital adoption, companies are finding they must develop a strategy for digital transformation catering to the needs of the modern-day user. That user demands authenticity, personalization, and empathy.

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Give Your Sales Team the Winning Edge: Quick Time to Value with Dynamics 365 Sales Professional

Do you struggle with outdated, legacy sales automation solutions that still place data in silos and prevent your sales team from working remotely? You’re not alone! Many SMBs believe that new, cutting edge digital solutions are too expensive and out of reach.

Fortunately, there is a better way. Modern digital-first solutions like Dynamics 365 Sales Professional empower sellers to work remotely and access customer data like never before possible. It provides unparalleled customer insights and works seamlessly with the rest of Dynamics 365 and Office 365.

Use this eBook to illustrate how Sales Professional is designed specifically for SMBs and delivers improved customer experiences, a better sales process, and usable customer data. For those companies without distinct business units, Sales Professional acts as an extended team empowering businesses to deliver superior digital customer experiences.

View: Give Your Sales Team the Winning Edge: Quick Time to Value with Dynamics 365 Sales Professional

The DevOps Imperative: Keep Up or Get Lost

When the software industry is moving faster than ever, security testing must keep up. The only way to sustain a high release cadence is to progress through the software development life cycle (SDLC) the right way the first time.

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