Experience is everything: Here’s how to get it right

Customer experience can make or break a business. It seems like an obvious statement, so why do so many companies struggle to get it right? Check out this E-book to gain insights on how best to utilize technology and other resources to ensure you are nailing this fundamental requirement.

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One of the main challenges that modern researchers encounter centers on the size of their datasets. As research projects become increasingly more digital, the vast volumes of data that research generates demands enormous raw computing power, for both storage and computational capacity, which most organizations simply didn’t have access to. Cloud technology and artificial intelligence (AI) address this need, allowing researchers to free themselves from the constraints of their physical hardware. Cloud-based approaches can also boost the speed and efficiency of publishing, increasing the impact of research publications.

Subscribe now to learn more about the data management and automation capabilities of the Microsoft cloud and how they’re enabling breakthrough research projects around the world.

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What is DevSecOps?

DevSecOps is the evolution of DevOps, where developer, security, and operations teams are united around the culture of security as a shared responsibility.

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What is DevOps?


DevOps as an ideal is revolutionizing the way organizations communicate and how they handle their daily work. Learn how this process brings together development and operations teams—who have traditionally been pitted against each other—and allows them to align on value and work toward a common goal.

Digital collaboration is key to success in the modern workplace

What is Microsoft Teams? It’s a collaboration hub—a place to conduct 1:1 and group chat and to engage in powerful online meetings. It has Enterprise calling and voice with built-in Office 365 apps. Teams’ versatility is stronger than ever, while maintaining enterprise-grade security and compliance that customers rely on. App integration is also built in—and there’s a steady increase in organizations utilizing apps with the tool. There’s a reason it’s the fastest growing business application in Microsoft history.

Subscribe now to learn how digital collaboration powered by Microsoft Teams is the answer to modern workplace needs this year.

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Digitally transform your field service: 5 case studies from manufacturing

In five case studies, this eBook explains how cloud technologies can drive revenue growth, optimize processes, increase productivity, and improve customer experiences. Learn how tools like IoT, AR, and Dynamics 365 Field Service can provide transformative data insights.

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Smart-building sweet spot: connecting building data with service technicians

In this customer story, learn how MacDonald-Miller Facility Solutions uses Microsoft Dynamics 365 Connected Field Service and Azure IoT services to respond proactively to potential problems and fix them before they cause disruptions. Dynamics 365 gives their workforce the tools to work more efficiently and improve customer satisfaction.

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Customer Story: Compass Group serves up a global solution with Microsoft Dynamics 365

Watch the multinational organization Compass successfully implement the user-friendly, scalable Dynamics 365 platform to maintain consistent customer service across their entire organization.

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NSW: Large-scale education


Teams was built to work closely with Office 365—so the fact one in five corporate employees use an Office 365 cloud service means that they are prime for a smooth deployment of Teams.

About two-thirds of Teams users are interacting with files inside the app—the number of organizations integrating apps with Teams is also rising. Again, with remote work increasing, users are finding the integration features of Microsoft Teams increasingly helpful.

In this video, you’ll see how the second largest educational organization in the world deployed Microsoft Teams seamlessly—without restrictions by some of the scale issues it faces.

ANU: Storing the human genome


Thanks to cloud technology, researchers can take advantage of faster, more advanced and more scalable resources that enable them to perform tasks that they can’t manage using in-house resources. The cloud also enables scientists to quickly run tests across a variety of platforms and virtual machines with different specifications, which can aid rapid prototyping, interoperability testing, and performance testing. A cloud solution can also provide researchers with ways to augment their existing resources by handling peaks in demand and reducing competition for local resources, when multiple teams are working toward an upcoming deadline. By reducing dependence on on-site computing, research projects can increase efficiency and scalability, and deliver greater results faster.

Watch this video to learn how Australian National University (ANU) is using Microsoft Azure to help decode more than 7 billion base pairs of DNA in the human genome and take its research further than ever before.