Igniting SMB Growth with Exceptional Customer Experiences

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Today’s customers have higher expectations for buying experiences. They interact with businesses across many touchpoints, and they expect those experiences to be seamless and easy. Are you thinking about customer experiences from a customer-centric perspective?

In this productive webinar, you’ll hear from a Director of Product Marketing at Microsoft and a Vice President and Principal analyst at Forrester. Together, they discuss why the customer experience is so important and the effect it has on top line revenue.

Additionally, you’ll learn how the right CRM enables you to deliver on your customer’s expectations. Now, you can keep the customer at the center of your conversation and focus on the hottest leads and most important deals. Empowered with data and insights, sellers can now exceed the highest expectations.

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Analytics & AI solution video

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This video is a quick introduction to Microsoft Analytics and AI, explaining how to expand the reach of your data insights and gain increasing levels of efficiency and personalization. By harnessing the power of Microsoft Analytics, you can inform and drive intelligent automation through AI and machine learning. 

Saving Money with Microsoft Teams

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Microsoft Teams helps companies improve access to information and free up workers to focus on high-value activities, thus reducing operating costs, accelerating time-to-market, and fostering greater innovation.

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Five revenue killers and how to defeat them

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Have you struggled with creating amazing marketing campaigns that just don’t drive revenue? You’re not alone! In this eBook, you’ll hear from several sales and marketing experts who have walked in your shoes. They know how hard it is to sift through the clutter and identify the leads with the most potential.

This eBook walks customer’s through five of the top revenue killers and then offers solid strategies, tactics, and advice to overcome these pitfalls. For example, most all sellers and marketers can relate to revenue killer no. 1: Most sales funnels leak at the top, not the bottom.

Learn how to overcome all-too-common marketing and sales missteps and how Dynamics 365 Sales Professional will help pave the way to for immediate results.

View: Five revenue killers and how to defeat them

Ciacci Piccolomini d’Aragona winery creates a perfect blend of tradition and technology with Microsoft Teams

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Microsoft Teams provides virtual solutions in response to an unexpected crisis.

For three generations, the Bianchini family has been creating exceptional wines on their idyllic estate, maintaining the traditions of a historic estate while staying one step ahead of the latest developments in the world of wine. With the recent COVID-19 pandemic and trade shows postponed and international travel impossible, everything changed. The Ciacci winery responded by turning to Microsoft Teams. To keep the business thriving, they moved quickly to replace in-person gatherings with virtual wine tastings using Teams meetings. Family members also used Teams to work together and connect with partners and suppliers, making the adjustment a perfect balance of tradition and technology.

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The future of cloud in a post-pandemic world

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COVID-19 dramatically changed the way people work. There were severe shifts in the cloud sector caused by changing work patterns, and this forced C-suite executives to fast-track their cloud migration plans. While the cloud was a lifeline for many of these organizations, they now must prepare to continue this transition. Companies must work towards cloud modernization in partnership with their CIOs and IT departments.

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Goodyear drives more remote collaboration to keep plants running with Microsoft Teams

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As a company dedicated to keeping people moving, Goodyear tire company wasn’t about to slow down because of global travel restrictions due to COVID-19.

When engineers could no longer travel to factories for equipment installation or troubleshooting, Goodyear turned to Microsoft Teams running on RealWear voice controlled, assisted-reality wearable computers to bring the engineering experts into the plants virtually—enabling instantaneous collaboration from remote locations, and saving money on travel costs.

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Use popular frameworks to build and deploy with Microsoft App Service

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Quickly build, deploy, and scale web apps and APIs on your terms. You can work with popular frameworks like .NET, Java, Ruby, PHP, or Python using Microsoft App Service. Sign up to stay connected so we can help you modernize your apps on Microsoft Azure.

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Deepen and engage customers with AI

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Microsoft Analytics and AI accelerates digital transformation that deepens engagement, predicts outcomes, and automates operations. Subscribe now!

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