Toyota was already planning to deploy Microsoft Teams to connect its diverse lines of business and improve productivity, when the pandemic hit. A six-month launch plan was reduced to three weeks, connecting 40,000 people across the company and enabling a more efficient method for virtual troubleshooting of processes. Learn how Teams supports the company’s culture and ideals.
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How does a company respond to the challenge of remote work when they are already managing a major digital transition? Toyota Motor North America (TMNA) made the decision to move their original Teams deployment schedule four months ahead, and as a result, thousands of TMNA employees migrated from Skype for Business to Teams over three weekends. Teams Only mode included a superior audio conferencing and calling experience, including Teams Phone for external calls. Employees appreciate the dynamic emergency calling feature. All meeting rooms are now Teams-ready.
With recent changes in the tax industry, H&R Block made plans to stay ahead, providing seamless multichannel experiences and unifying its disparate data sources to better serve its customers. By moving its various workloads to Microsoft SQL Server 2017 and Microsoft Azure and using Azure data services, the tax provider has been able to enhance service delivery, scale to meet its peaks in demand, and accelerate innovation. Watch this video for the story.
This article describes various new features in Microsoft Teams, including enabling calls in separate windows and pinning meeting controls to the top of your screen.
What do your customers expect from sellers? Wouldn’t it be great to easily answer this question! This infographic includes powerful statistics and insight into the minds of customers.
According to McKinsey, the top customer request is to speed up interactions with sellers. This was mentioned two times more often than price. What’s more, according to TOPO, 60 percent of companies lack a well-designed sales process.
Great news! Dynamics 365 Sales Professional helps your sellers stay engaged with customers and provides virtual collaboration via Teams.
Remote Office Hours is a new live broadcast directly from the Microsoft Visual Studio team. It’s about everything Visual Studio, with rare insights into the inner workings of features, processes, and the people that make it all happen. The style is conversational, light, and casual—a show by developers for developers. Read on to learn more here:
Dutch startup Tony’s Chocolonely grew out of a journalist’s exposé of child slave labor in the cocoa industry and his dream of making the chocolate trade slavery-free. The Amsterdam-based company grew quickly, but its original collaboration apps didn’t support its international expansion or its work-life balance ideals. Teams enables Tony’s Chocolonely workers to communicate on a personal level with their colleagues in Europe, America, and Africa. Adding telephony capabilities makes it even more powerful, with everything available in one single interface.
After so much turmoil and change, employees all want different things. Companies need to support a successful back-to-hybrid-office life—a situation that is here to stay. The capabilities for positive hybrid meetings is possible with modern Microsoft tooling like Teams, Endpoint Manager, and devices like Surface Hub. Immersive and custom engagements that highlight leading guidance and innovation help remote and on-site deployment assistance prepare teams for hybrid work—meeting the needs of employees and increasing productivity and satisfaction no matter where they work.
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