At Microsoft’s Build conference, Starbucks showed how artificial intelligence is helping them better predict what customers may be in the mood for by considering such factors such as weather, location, and user preferences.
Digital transformation is accelerating and keeping up with advancements adds complexity for workers, technology, and security teams. With an ever-expanding attack surface, leaders are challenged to manage a growing number of devices and endpoints.
Meet the evolving needs of today’s business world with modern endpoints built on the Microsoft 365 and intelligent security cloud. You can build security into apps and device experiences that help reduce the threat of endpoint vulnerability, including adoption of Zero Trust and Secure Endpoints for Frontline workforce devices.
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View: Deploy and protect endpoints for hybrid work environments
With Microsoft, security can be simple once again. Microsoft 365 provides an intelligent security hub that works seamlessly across platforms, going far beyond Microsoft—to Linux and Mac, to AWS and beyond, so you can manage mission critical workloads with the right tools at your fingertips. Watch the video to learn more.
We used to think of network security as a perimeter issue, but with so many endpoints, the perimeter no longer exists. Employees now work from various locations using different devices, making it is close to impossible for any single IT team to confirm that they’re using protection mechanisms.
Employees require safe, versatile endpoint experiences to perform at their best from anywhere in the world. How can organizations protect themselves? Endpoint security seeks out viruses, malware, and other risks and, if it finds them, it works to mitigate the risk to the rest of the network by keeping it locked down.
The importance of customer experience has taken off in recent years. As competition becomes the norm in many digital and application spaces, the interaction that the consumer has with a company becomes more important. CX is vital in helping a company retain its customers and grow its customer base through organic referrals.
Luckily, technology offers several ways for businesses to improve their customer experience. In this article, 11 members of the Forbes Technology Council explain some techniques businesses can use to improve their customers’ experience.
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As if managing the sales cycle wasn’t already complex, the limitations of a world restricted by COVID-19 makes it all that more challenging! The truth is, the fundamentals and responsibilities of selling largely remain the same, and sales teams are expected to reach their goals to keep the business intact. Therefore, your customers are likely wondering, just how can I continue to meet my sales goals?
The answer to this is that virtual engagement and digital sales must become a priority. The companies that quickly learn to leverage their digital arsenal will come out on top. In this insightful blog, customers learn how Microsoft too, faced this challenge head-on and the steps they’ve taken to adapt.
Thanks to a full-fledged deployment of Microsoft Dynamics 365 Sales and Microsoft Dynamics 365 Sales Insights, Microsoft Digital Sales were able to scale to demand and continue supporting customers without disruptions. Learn more about these tools and how equipping teams with the power to leverage data and digital tools will drive improved customer experiences—now and into the future.
Today’s users are looking for more ways to remain productive while working on any device. Businesses have security top of mind, and so with those two goals, Global healthcare company GlaxoSmithKline chose Microsoft Edge as its single web browser.
The IT team responsible for the Microsoft Edge deployment of over 130,000 employees enrolled every Windows 10 device in Microsoft Endpoint Manager. With Microsoft Edge now on their internal store, end users could install it on-demand—a perfect solution for employees who are asking for more ways to work the way that they want. With a consolidated default browser, legacy web apps are secure.
New levels of connectivity and advanced technologies like AI enable businesses to process more data on a larger scale. AI plays one of the biggest roles—in terms of disruption and resulting opportunity—for our industry and our workforce. As we look to a future powered by a partnership between computers and humans, we must address these challenges head on: How will AI impact employment and jobs? How do we ensure that AI is designed, used, and governed responsibly? Explore answers to these questions and more in this valuable eBook.
Are you exhausted at the end of your workday, trying to sort through of all of the information being thrown at you? In our modern age of distraction, there’s no question that focusing on what’s most important can be a challenge! There are so many systems to sort through and often expectations are unclear. If this sounds familiar, you’re not alone. According to TOPO, 60 percent of companies lack a well-defined sales process.
In this week’s video, you’ll learn how Dynamics 365 Sales Professional is a single, integrated platform that cuts through the complexity and gives you the power to focus on what’s most important. Contextual, real-time dashboards show you which metrics to focus on, which puts you firmly in the driver’s seat. Now you can take informed and specific action toward your business’s goals and eliminate the guesswork once and for all!